Blame
Date:
Sun Nov 27 05:00:19 2022
UTC
Message:
Daily backup
11
2022-04-21
text=(:redirect Team/Welcome:)%0a(:title Welcome to the Team!:)%0a%0aTeam Orientation%0a%0a# Please use your team's services: [[ircnow/dogfood|dogfood]]!%0a# Take a look at your team's website. Are there any broken links? Are all your services advertised?%0a# After joining a team, you will need to create the following accounts:%0a # Create a ZNC account on your team's bouncer%0a # Create an email account (username@example.com) on your team's mail server%0a # Configure your mail server to forward emails sent from support@example.com to your email account%0a# Log all actions taken on the server. Either:%0a # Report each action on IRC to your team channel, or%0a # Email the entire team at support@example.com%0a # Set up a webpage / file to keep track of admin actions%0a# Before editing a configuration file, save a backup copy with a timestamp and serial number. For example, @@doas cp doas.conf doas.conf.2020123100@@%0a# Join your team's IRC channel, #example-team, and read your team email daily%0a%0a# The team leader should assign and coordinate additional tasks to team members%0a# Before making any changes that may cause downtime for users, follow the [[team/announce|announcements guide]] to notify users.%0a%0aIRC:%0a%0a# Join the networks and channels that your team offers to provide customer support on. Please use your team's bouncer or use an IRC client that can remain permanently online.%0a# Please add yourself as IRC operator to your team's ngircd. From now on, please connect to your team's IRC server and log in as oper. Join us on #opers for oper-related discussion%0a# Be present on #team to meet new teammates and to meet our new trainees.%0a%0aZNC:%0a%0a# Log in to your own ZNC server every day. You should use the same ZNC that you provide to your users. That way, if there are any bugs, you will notice them right away.%0a# Each day, check /home/znc/home/znc/.znc/moddata/adminlog/znc.log to check for any connection issues.%0a# If you see a user with frequent disconnects, fix his network connection for him.%0a# If you see a user GLINEd, you need to either [[openbsd/police|investigate abuse]] or [[openbsd/ilines|request an iline]].%0a%0aSMTP:%0a%0a# All team members '''must''' check support@example.com emails daily%0a
15
2022-04-21
diff:1650430496:1650430484:=1c1%0a%3c (:redirect Team/Welcome:)%0a---%0a> (:redirect Team/Welcome :)%0a
18
2022-04-21
diff:1650430484:1650430469:=1c1%0a%3c (:redirect Team/Welcome :)%0a---%0a> (:redirect team/welcome :)%0a
21
2022-04-21
diff:1650430469:1650430457:=1c1%0a%3c (:redirect team/welcome :)%0a---%0a> (:redirect team/welcome:)%0a
27
2022-04-20
diff:1650385005:1650384592:=18,19c18,20%0a%3c # The team leader should assign and coordinate additional tasks to team members%0a%3c # Before making any changes that may cause downtime for users, follow the [[team/announce|announcements guide]] to notify users.%0a---%0a> # The team leader should assigned each team member separate tasks to avoid collision%0a> # If you need to work on another team member's task, make sure to notify that team member in advance%0a> # Before any changes that may cause downtime for users, make sure to announce to everyone on your IRC channels and @@/msg *status broadcast %3cmsg>@@ on ZNC at least ten minutes in advance.%0a
30
2022-04-20
diff:1650384592:1650384216:=6d5%0a%3c # Take a look at your team's website. Are there any broken links? Are all your services advertised?%0a9,11c8,10%0a%3c # Create an email account (username@example.com) on your team's mail server%0a%3c # Configure your mail server to forward emails sent from support@example.com to your email account%0a%3c # Log all actions taken on the server. Either:%0a---%0a> # Create an email account on your team's mail server%0a> # Log all actions taken on the server%0a> # Either:%0a13,17c12,15%0a%3c # Email the entire team at support@example.com%0a%3c # Set up a webpage / file to keep track of admin actions%0a%3c # Before editing a configuration file, save a backup copy with a timestamp and serial number. For example, @@doas cp doas.conf doas.conf.2020123100@@%0a%3c # Join your team's IRC channel, #example-team, and read your team email daily%0a%3c %0a---%0a> # Email the entire team at support@examaple.com%0a> # Read the scrollback of your team's IRC channel #example-team. Read team support email daily%0a> # Check your username@example.com email daily%0a> # When editing a config, save a backup copy with a timestamp and serial number. For example, @@doas cp doas.conf doas.conf.2020123100@@%0a
33
2022-04-20
diff:1650384216:1650383900:=1,5c1,4%0a%3c (:title Welcome to the Team!:)%0a%3c %0a%3c Team Orientation%0a%3c %0a%3c # Please use your team's services: [[ircnow/dogfood|dogfood]]!%0a---%0a> (:title Team Procedure:)%0a> Team Procedure:%0a> %0a> # Please use your team's services: [[ircnow/dogfood|dogfood]].%0a9,13c8,11%0a%3c # Log all actions taken on the server%0a%3c # Either:%0a%3c # Report each action on IRC to your team channel, or%0a%3c # Email the entire team at support@examaple.com%0a%3c # Read the scrollback of your team's IRC channel #example-team. Read team support email daily%0a---%0a> %0a> # Please log all actions taken on the server%0a> # Either report each action on IRC to your team channel, or email the entire team at support@examaple.com%0a> # Read all of the scrollback in the IRC team channel and read all team emails every day%0a
36
2022-04-20
diff:1650383900:1650383837:=4d3%0a%3c # Please use your team's services: [[ircnow/dogfood|dogfood]].%0a8a8%0a> Please use these services regularly as part of [[ircnow/dogfood|dogfooding]].%0a20c20%0a%3c # Join the networks and channels that your team offers to provide customer support on. Please use your team's bouncer or use an IRC client that can remain permanently online.%0a---%0a> # Join the networks and channels that your team offers to provide customer support on.%0a
39
2022-04-20
diff:1650383837:1650383694:=20,22c20,22%0a%3c # Join the networks and channels that your team offers to provide customer support on.%0a%3c # Please add yourself as IRC operator to your team's ngircd. From now on, please connect to your team's IRC server and log in as oper. Join us on #opers for oper-related discussion%0a%3c # Be present on #team to meet new teammates and to meet our new trainees.%0a---%0a> # Be present on #ircnow on the networks you claim and help with customer support%0a> # Be present on #opers for sensitive oper-related discussion%0a> # Be present on #wheel to meet new teammates in training%0a
42
2022-04-20
diff:1650383694:1650350435:=1d0%0a%3c (:title Team Procedure:)%0a4,10c3,5%0a%3c # After joining a team, you will need to create the following accounts:%0a%3c # Create a ZNC account on your team's bouncer%0a%3c # Create an email account on your team's mail server%0a%3c %0a%3c Please use these services regularly as part of [[ircnow/dogfood|dogfooding]].%0a%3c # Please log all actions taken on the server%0a%3c # Either report each action on IRC to your team channel, or email the entire team at support@examaple.com%0a---%0a> # All actions must be logged%0a> # For each action taken, report it on IRC to your team channel%0a> # For major changes, email the entire team by sending to support@example.com%0a
45
2022-04-20
diff:1650350435:1645468575:=5c5%0a%3c # For major changes, email the entire team by sending to support@example.com%0a---%0a> # For major changes, email the entire team by sending to support@fruit.ircnow.org%0a7c7%0a%3c # Check your username@example.com email daily%0a---%0a> # Check your username@ircnow.org email daily%0a28c28%0a%3c # All team members '''must''' check support@example.com emails daily%0a---%0a> # All team members '''must''' check support@fruit.ircnow.org emails daily%0a
48
2022-02-22
diff:1645468575:1609591405:=3c3%0a%3c # All actions must be logged%0a---%0a> # All actions must be logged in [[ircnow/servers|your team's wiki pages]]%0a28c28%0a%3c # All team members '''must''' check support@fruit.ircnow.org emails daily%0a---%0a> # All team members '''must''' check support@fruit.ircnow.org emails daily%0a\ No newline at end of file%0a
51
2021-12-17
diff:1609591405:1609591293:=4c4,5%0a%3c # For each action taken, report it on IRC to your team channel%0a---%0a> # All team members '''must''' check support@fruit.ircnow.org emails daily%0a> # For each action taken, report it on IRC%0a24,28c25%0a%3c # If you see a user GLINEd, you need to either [[openbsd/police|investigate abuse]] or [[openbsd/ilines|request an iline]].%0a%3c %0a%3c SMTP:%0a%3c %0a%3c # All team members '''must''' check support@fruit.ircnow.org emails daily%0a\ No newline at end of file%0a---%0a> # If you see a user GLINEd, you need to either [[openbsd/police|investigate abuse]] or [[openbsd/ilines|request an iline]].%0a\ No newline at end of file%0a
54
2021-12-17
diff:1609591293:1609591183:=22d21%0a%3c # Log in to your own ZNC server every day. You should use the same ZNC that you provide to your users. That way, if there are any bugs, you will notice them right away.%0a
57
2021-12-17
diff:1609591183:1609576903:=18,24c18%0a%3c # Be present on #wheel to meet new teammates in training%0a%3c %0a%3c ZNC:%0a%3c %0a%3c # Each day, check /home/znc/home/znc/.znc/moddata/adminlog/znc.log to check for any connection issues.%0a%3c # If you see a user with frequent disconnects, fix his network connection for him.%0a%3c # If you see a user GLINEd, you need to either [[openbsd/police|investigate abuse]] or [[openbsd/ilines|request an iline]].%0a\ No newline at end of file%0a---%0a> # Be present on #wheel to meet new teammates in training%0a\ No newline at end of file%0a
60
2021-12-17
diff:1609576903:1609513814:=11a12%0a> # Be present on #ircnow on the networks you claim and help with customer support%0a13,18d13%0a%3c %0a%3c IRC:%0a%3c %0a%3c # Be present on #ircnow on the networks you claim and help with customer support%0a%3c # Be present on #opers for sensitive oper-related discussion%0a%3c # Be present on #wheel to meet new teammates in training%0a\ No newline at end of file%0a
63
2021-12-17
diff:1609513814:1609513716:=12,13c12%0a%3c # Be present on #ircnow on the networks you claim and help with customer support%0a%3c # Before any changes that may cause downtime for users, make sure to announce to everyone on your IRC channels and @@/msg *status broadcast %3cmsg>@@ on ZNC at least ten minutes in advance.%0a---%0a> # Be present on #ircnow on the networks you claim and help with customer support%0a\ No newline at end of file%0a
66
2021-12-17
diff:1609513716:1609476962:=11,12c11%0a%3c # If you need to work on another team member's task, make sure to notify that team member in advance%0a%3c # Be present on #ircnow on the networks you claim and help with customer support%0a\ No newline at end of file%0a---%0a> # If you need to work on another team member's task, make sure to notify that team member in advance%0a\ No newline at end of file%0a
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2021-12-17
diff:1609476962:1609476962:=1,11d0%0a%3c Team Procedure:%0a%3c %0a%3c # All actions must be logged in [[ircnow/servers|your team's wiki pages]]%0a%3c # All team members '''must''' check support@fruit.ircnow.org emails daily%0a%3c # For each action taken, report it on IRC%0a%3c # For major changes, email the entire team by sending to support@fruit.ircnow.org%0a%3c # Read all of the scrollback in the IRC team channel and read all team emails every day%0a%3c # Check your username@ircnow.org email daily%0a%3c # When editing a config, save a backup copy with a timestamp and serial number. For example, @@doas cp doas.conf doas.conf.2020123100@@%0a%3c # The team leader should assigned each team member separate tasks to avoid collision%0a%3c # If you need to work on another team member's task, make sure to notify that team member in advance%0a\ No newline at end of file%0a