1 aa513bf8 2023-01-22 jrmu version=pmwiki-2.2.130 ordered=1 urlencoded=1
2 aa513bf8 2023-01-22 jrmu agent=w3m/0.5.3+git20210102
4 aa513bf8 2023-01-22 jrmu charset=UTF-8
6 aa513bf8 2023-01-22 jrmu ctime=1609476962
7 aa513bf8 2023-01-22 jrmu host=38.87.162.154
8 aa513bf8 2023-01-22 jrmu name=Openbsd.Team
10 aa513bf8 2023-01-22 jrmu targets=Ircnow.Dogfood,Team.Announce,Openbsd.Police,Openbsd.Ilines
11 aa513bf8 2023-01-22 jrmu text=(:redirect Team/Welcome:)%0a(:title Welcome to the Team!:)%0a%0aTeam Orientation%0a%0a# Please use your team's services: [[ircnow/dogfood|dogfood]]!%0a# Take a look at your team's website. Are there any broken links? Are all your services advertised?%0a# After joining a team, you will need to create the following accounts:%0a # Create a ZNC account on your team's bouncer%0a # Create an email account (username@example.com) on your team's mail server%0a # Configure your mail server to forward emails sent from support@example.com to your email account%0a# Log all actions taken on the server. Either:%0a # Report each action on IRC to your team channel, or%0a # Email the entire team at support@example.com%0a # Set up a webpage / file to keep track of admin actions%0a# Before editing a configuration file, save a backup copy with a timestamp and serial number. For example, @@doas cp doas.conf doas.conf.2020123100@@%0a# Join your team's IRC channel, #example-team, and read your team email daily%0a%0a# The team leader should assign and coordinate additional tasks to team members%0a# Before making any changes that may cause downtime for users, follow the [[team/announce|announcements guide]] to notify users.%0a%0aIRC:%0a%0a# Join the networks and channels that your team offers to provide customer support on. Please use your team's bouncer or use an IRC client that can remain permanently online.%0a# Please add yourself as IRC operator to your team's ngircd. From now on, please connect to your team's IRC server and log in as oper. Join us on #opers for oper-related discussion%0a# Be present on #team to meet new teammates and to meet our new trainees.%0a%0aZNC:%0a%0a# Log in to your own ZNC server every day. You should use the same ZNC that you provide to your users. That way, if there are any bugs, you will notice them right away.%0a# Each day, check /home/znc/home/znc/.znc/moddata/adminlog/znc.log to check for any connection issues.%0a# If you see a user with frequent disconnects, fix his network connection for him.%0a# If you see a user GLINEd, you need to either [[openbsd/police|investigate abuse]] or [[openbsd/ilines|request an iline]].%0a%0aSMTP:%0a%0a# All team members '''must''' check support@example.com emails daily%0a
12 aa513bf8 2023-01-22 jrmu time=1650430496
13 aa513bf8 2023-01-22 jrmu title=Welcome to the Team!
14 aa513bf8 2023-01-22 jrmu author:1650430496=jrmu
15 aa513bf8 2023-01-22 jrmu diff:1650430496:1650430484:=1c1%0a%3c (:redirect Team/Welcome:)%0a---%0a> (:redirect Team/Welcome :)%0a
16 aa513bf8 2023-01-22 jrmu host:1650430496=38.87.162.154
17 aa513bf8 2023-01-22 jrmu author:1650430484=jrmu
18 aa513bf8 2023-01-22 jrmu diff:1650430484:1650430469:=1c1%0a%3c (:redirect Team/Welcome :)%0a---%0a> (:redirect team/welcome :)%0a
19 aa513bf8 2023-01-22 jrmu host:1650430484=38.87.162.154
20 aa513bf8 2023-01-22 jrmu author:1650430469=jrmu
21 aa513bf8 2023-01-22 jrmu diff:1650430469:1650430457:=1c1%0a%3c (:redirect team/welcome :)%0a---%0a> (:redirect team/welcome:)%0a
22 aa513bf8 2023-01-22 jrmu host:1650430469=38.87.162.154
23 aa513bf8 2023-01-22 jrmu author:1650430457=jrmu
24 aa513bf8 2023-01-22 jrmu diff:1650430457:1650385005:=1d0%0a%3c (:redirect team/welcome:)%0a
25 aa513bf8 2023-01-22 jrmu host:1650430457=38.87.162.154
26 aa513bf8 2023-01-22 jrmu author:1650385005=jrmu
27 aa513bf8 2023-01-22 jrmu diff:1650385005:1650384592:=18,19c18,20%0a%3c # The team leader should assign and coordinate additional tasks to team members%0a%3c # Before making any changes that may cause downtime for users, follow the [[team/announce|announcements guide]] to notify users.%0a---%0a> # The team leader should assigned each team member separate tasks to avoid collision%0a> # If you need to work on another team member's task, make sure to notify that team member in advance%0a> # Before any changes that may cause downtime for users, make sure to announce to everyone on your IRC channels and @@/msg *status broadcast %3cmsg>@@ on ZNC at least ten minutes in advance.%0a
28 aa513bf8 2023-01-22 jrmu host:1650385005=38.87.162.154
29 aa513bf8 2023-01-22 jrmu author:1650384592=jrmu
30 aa513bf8 2023-01-22 jrmu diff:1650384592:1650384216:=6d5%0a%3c # Take a look at your team's website. Are there any broken links? Are all your services advertised?%0a9,11c8,10%0a%3c # Create an email account (username@example.com) on your team's mail server%0a%3c # Configure your mail server to forward emails sent from support@example.com to your email account%0a%3c # Log all actions taken on the server. Either:%0a---%0a> # Create an email account on your team's mail server%0a> # Log all actions taken on the server%0a> # Either:%0a13,17c12,15%0a%3c # Email the entire team at support@example.com%0a%3c # Set up a webpage / file to keep track of admin actions%0a%3c # Before editing a configuration file, save a backup copy with a timestamp and serial number. For example, @@doas cp doas.conf doas.conf.2020123100@@%0a%3c # Join your team's IRC channel, #example-team, and read your team email daily%0a%3c %0a---%0a> # Email the entire team at support@examaple.com%0a> # Read the scrollback of your team's IRC channel #example-team. Read team support email daily%0a> # Check your username@example.com email daily%0a> # When editing a config, save a backup copy with a timestamp and serial number. For example, @@doas cp doas.conf doas.conf.2020123100@@%0a
31 aa513bf8 2023-01-22 jrmu host:1650384592=38.87.162.154
32 aa513bf8 2023-01-22 jrmu author:1650384216=jrmu
33 aa513bf8 2023-01-22 jrmu diff:1650384216:1650383900:=1,5c1,4%0a%3c (:title Welcome to the Team!:)%0a%3c %0a%3c Team Orientation%0a%3c %0a%3c # Please use your team's services: [[ircnow/dogfood|dogfood]]!%0a---%0a> (:title Team Procedure:)%0a> Team Procedure:%0a> %0a> # Please use your team's services: [[ircnow/dogfood|dogfood]].%0a9,13c8,11%0a%3c # Log all actions taken on the server%0a%3c # Either:%0a%3c # Report each action on IRC to your team channel, or%0a%3c # Email the entire team at support@examaple.com%0a%3c # Read the scrollback of your team's IRC channel #example-team. Read team support email daily%0a---%0a> %0a> # Please log all actions taken on the server%0a> # Either report each action on IRC to your team channel, or email the entire team at support@examaple.com%0a> # Read all of the scrollback in the IRC team channel and read all team emails every day%0a
34 aa513bf8 2023-01-22 jrmu host:1650384216=38.87.162.154
35 aa513bf8 2023-01-22 jrmu author:1650383900=jrmu
36 aa513bf8 2023-01-22 jrmu diff:1650383900:1650383837:=4d3%0a%3c # Please use your team's services: [[ircnow/dogfood|dogfood]].%0a8a8%0a> Please use these services regularly as part of [[ircnow/dogfood|dogfooding]].%0a20c20%0a%3c # Join the networks and channels that your team offers to provide customer support on. Please use your team's bouncer or use an IRC client that can remain permanently online.%0a---%0a> # Join the networks and channels that your team offers to provide customer support on.%0a
37 aa513bf8 2023-01-22 jrmu host:1650383900=38.87.162.154
38 aa513bf8 2023-01-22 jrmu author:1650383837=jrmu
39 aa513bf8 2023-01-22 jrmu diff:1650383837:1650383694:=20,22c20,22%0a%3c # Join the networks and channels that your team offers to provide customer support on.%0a%3c # Please add yourself as IRC operator to your team's ngircd. From now on, please connect to your team's IRC server and log in as oper. Join us on #opers for oper-related discussion%0a%3c # Be present on #team to meet new teammates and to meet our new trainees.%0a---%0a> # Be present on #ircnow on the networks you claim and help with customer support%0a> # Be present on #opers for sensitive oper-related discussion%0a> # Be present on #wheel to meet new teammates in training%0a
40 aa513bf8 2023-01-22 jrmu host:1650383837=38.87.162.154
41 aa513bf8 2023-01-22 jrmu author:1650383694=jrmu
42 aa513bf8 2023-01-22 jrmu diff:1650383694:1650350435:=1d0%0a%3c (:title Team Procedure:)%0a4,10c3,5%0a%3c # After joining a team, you will need to create the following accounts:%0a%3c # Create a ZNC account on your team's bouncer%0a%3c # Create an email account on your team's mail server%0a%3c %0a%3c Please use these services regularly as part of [[ircnow/dogfood|dogfooding]].%0a%3c # Please log all actions taken on the server%0a%3c # Either report each action on IRC to your team channel, or email the entire team at support@examaple.com%0a---%0a> # All actions must be logged%0a> # For each action taken, report it on IRC to your team channel%0a> # For major changes, email the entire team by sending to support@example.com%0a
43 aa513bf8 2023-01-22 jrmu host:1650383694=38.87.162.154
44 aa513bf8 2023-01-22 jrmu author:1650350435=jrmu
45 aa513bf8 2023-01-22 jrmu diff:1650350435:1645468575:=5c5%0a%3c # For major changes, email the entire team by sending to support@example.com%0a---%0a> # For major changes, email the entire team by sending to support@fruit.ircnow.org%0a7c7%0a%3c # Check your username@example.com email daily%0a---%0a> # Check your username@ircnow.org email daily%0a28c28%0a%3c # All team members '''must''' check support@example.com emails daily%0a---%0a> # All team members '''must''' check support@fruit.ircnow.org emails daily%0a
46 aa513bf8 2023-01-22 jrmu host:1650350435=38.87.162.154
47 aa513bf8 2023-01-22 jrmu author:1645468575=jrmu
48 aa513bf8 2023-01-22 jrmu diff:1645468575:1609591405:=3c3%0a%3c # All actions must be logged%0a---%0a> # All actions must be logged in [[ircnow/servers|your team's wiki pages]]%0a28c28%0a%3c # All team members '''must''' check support@fruit.ircnow.org emails daily%0a---%0a> # All team members '''must''' check support@fruit.ircnow.org emails daily%0a\ No newline at end of file%0a
49 aa513bf8 2023-01-22 jrmu host:1645468575=38.87.162.8
50 aa513bf8 2023-01-22 jrmu author:1609591405=jrmu
51 aa513bf8 2023-01-22 jrmu diff:1609591405:1609591293:=4c4,5%0a%3c # For each action taken, report it on IRC to your team channel%0a---%0a> # All team members '''must''' check support@fruit.ircnow.org emails daily%0a> # For each action taken, report it on IRC%0a24,28c25%0a%3c # If you see a user GLINEd, you need to either [[openbsd/police|investigate abuse]] or [[openbsd/ilines|request an iline]].%0a%3c %0a%3c SMTP:%0a%3c %0a%3c # All team members '''must''' check support@fruit.ircnow.org emails daily%0a\ No newline at end of file%0a---%0a> # If you see a user GLINEd, you need to either [[openbsd/police|investigate abuse]] or [[openbsd/ilines|request an iline]].%0a\ No newline at end of file%0a
52 aa513bf8 2023-01-22 jrmu host:1609591405=125.231.63.134
53 aa513bf8 2023-01-22 jrmu author:1609591293=jrmu
54 aa513bf8 2023-01-22 jrmu diff:1609591293:1609591183:=22d21%0a%3c # Log in to your own ZNC server every day. You should use the same ZNC that you provide to your users. That way, if there are any bugs, you will notice them right away.%0a
55 aa513bf8 2023-01-22 jrmu host:1609591293=125.231.63.134
56 aa513bf8 2023-01-22 jrmu author:1609591183=jrmu
57 aa513bf8 2023-01-22 jrmu diff:1609591183:1609576903:=18,24c18%0a%3c # Be present on #wheel to meet new teammates in training%0a%3c %0a%3c ZNC:%0a%3c %0a%3c # Each day, check /home/znc/home/znc/.znc/moddata/adminlog/znc.log to check for any connection issues.%0a%3c # If you see a user with frequent disconnects, fix his network connection for him.%0a%3c # If you see a user GLINEd, you need to either [[openbsd/police|investigate abuse]] or [[openbsd/ilines|request an iline]].%0a\ No newline at end of file%0a---%0a> # Be present on #wheel to meet new teammates in training%0a\ No newline at end of file%0a
58 aa513bf8 2023-01-22 jrmu host:1609591183=125.231.63.134
59 aa513bf8 2023-01-22 jrmu author:1609576903=jrmu
60 aa513bf8 2023-01-22 jrmu diff:1609576903:1609513814:=11a12%0a> # Be present on #ircnow on the networks you claim and help with customer support%0a13,18d13%0a%3c %0a%3c IRC:%0a%3c %0a%3c # Be present on #ircnow on the networks you claim and help with customer support%0a%3c # Be present on #opers for sensitive oper-related discussion%0a%3c # Be present on #wheel to meet new teammates in training%0a\ No newline at end of file%0a
61 aa513bf8 2023-01-22 jrmu host:1609576903=125.231.63.134
62 aa513bf8 2023-01-22 jrmu author:1609513814=jrmu
63 aa513bf8 2023-01-22 jrmu diff:1609513814:1609513716:=12,13c12%0a%3c # Be present on #ircnow on the networks you claim and help with customer support%0a%3c # Before any changes that may cause downtime for users, make sure to announce to everyone on your IRC channels and @@/msg *status broadcast %3cmsg>@@ on ZNC at least ten minutes in advance.%0a---%0a> # Be present on #ircnow on the networks you claim and help with customer support%0a\ No newline at end of file%0a
64 aa513bf8 2023-01-22 jrmu host:1609513814=198.251.81.119
65 aa513bf8 2023-01-22 jrmu author:1609513716=jrmu
66 aa513bf8 2023-01-22 jrmu diff:1609513716:1609476962:=11,12c11%0a%3c # If you need to work on another team member's task, make sure to notify that team member in advance%0a%3c # Be present on #ircnow on the networks you claim and help with customer support%0a\ No newline at end of file%0a---%0a> # If you need to work on another team member's task, make sure to notify that team member in advance%0a\ No newline at end of file%0a
67 aa513bf8 2023-01-22 jrmu host:1609513716=198.251.81.119
68 aa513bf8 2023-01-22 jrmu author:1609476962=jrmu
69 aa513bf8 2023-01-22 jrmu diff:1609476962:1609476962:=1,11d0%0a%3c Team Procedure:%0a%3c %0a%3c # All actions must be logged in [[ircnow/servers|your team's wiki pages]]%0a%3c # All team members '''must''' check support@fruit.ircnow.org emails daily%0a%3c # For each action taken, report it on IRC%0a%3c # For major changes, email the entire team by sending to support@fruit.ircnow.org%0a%3c # Read all of the scrollback in the IRC team channel and read all team emails every day%0a%3c # Check your username@ircnow.org email daily%0a%3c # When editing a config, save a backup copy with a timestamp and serial number. For example, @@doas cp doas.conf doas.conf.2020123100@@%0a%3c # The team leader should assigned each team member separate tasks to avoid collision%0a%3c # If you need to work on another team member's task, make sure to notify that team member in advance%0a\ No newline at end of file%0a
70 aa513bf8 2023-01-22 jrmu host:1609476962=198.251.81.119
